T-English digest. Страница 4

💪Let’s continue improving your emailing skills:

If you are afraid to sound too pushy, bossy or impolite, when writing about urgent tasks or deadlines, include all “awkward” moments in the subject line

📌Due tomorrow…final estimations
📌Today…mockups for Z project
📌Need your approval for… hiring new QA

🧞‍♂️Magic EOM

Весь емейл в Subject line:

✔️Example: “Confirming our meeting at 10am tomorrow (EOM)”

EOM- end of message

Used for:
📌confirmation
📌requests
📌reminders
📌invitations

Много сейчас пишите емейлов? Начинаем серию постов о написании продуманных и простых писем🧐

We think that Subject as a tool is usually underused

Называете ваши емейлы так:
📌update
📌problem
📌information?

А зря!

4 rules to title your email:
1️⃣say no to no-subject emails
2️⃣your subject should be SMART: specific, meaningful, appropriate, relevant, thoughtful
3️⃣it shouldn’t be longer than 30-40 characters
4️⃣subject should contain keywords to make it easy to filter and find your email later

❌”Question”- 👍”Question about the upcoming retrospective meeting”
❌”Information”- 👍“Change of the end of quarantine date”
❌”Update”- 👍“Update on company payroll procedure”

We still have a few punctuation marks to look at:

# hash sign (could also be “sharp” or “pound”)

- hyphen

“ double quote

... ellipsis

/ slash or stroke

& ampersand

\\ backlash

👏

Let’s continue with punctuation marks:

| pipe
‘ tick
~ twiddle (American) or tilde
; semicolon (or just “sem”)
) right parenthesis (or “right paren”)

🤷🏻Do you know the names of these punctuation marks used in programming?

{} curly brackets
{ open curly
} close curly
* asterisk
^ caret
() brackets
[] square brackets

📌More to come tomorrow

🤲🏻Two common phrasal verbs to learn:

📌To draw up- to prepare and write something (e.g. a plan) (пер. подготовить, составить)

✔️We’ve drawn up a list of changes to implement during the quarantine

📌To get down to- to start doing something seriously or with a lot of effort (пер.приступить)

✔️I think you should stop water-cooler talks. It’s time to get down to work

⌚️Если вы не успеваете закончить задачу вовремя:

📌Explain: warn all people who will be impacted, talk to your manager about the reason for the delay.
❗️Just remember not to say sorry, neither blame other people

📌Give an alternative: make a checklist of the steps of your tasks to correctly state the project progress. Suggest delivering what you have done so far

📌Thank you chance: say thank you to have a few extra days to deliver the task ready and reviewed.
❗️The higher the quality, less serious you delay will seem.

1️⃣Do you want to see posts here in English only?
2️⃣или стоит включать перевод?

🤓И пусть сегодня будет день апдейтов!
Как говорить о планах во время daily или status/progress checking meetings:

📌Today I`ll start on the code to read the grades from the legacy database, writing tests at the same time, as I’ve started learning.

📌So, I`m going to move this task to ‘Completed”.

📌Today I`d like to keep working on this if it`s OK with you, guys.

📌Today I want to keep working with Carla on the database contention issue with Update Grades.

🤯... и о трудностях:

📌My impediment is that I don't understand some of the recent changes Eddie made to the build file.

📌I`m uncertain whether the automated tests should go all the way to the database tables written by the legacy system, or I should just use mock objects.

💡Пару идей, как можно спросить о прогрессе ваших друзей по команде:

📌How are you keeping?
📌What’s new on your side/end?

🤯Ваш коллега явно опаздывает с выполнением задачи:

📌Can we think about what's missing or getting in your way?

📌Can you tell me what's getting in your way of getting it done?

📌Can you commit to getting me the answers by the end of the week?

В следующем посте о том, как же отвечать на подобные вопросы?

❓«The only stupid question is the one you don’t ask»

🤷🏻How to clarify:

📌What do you mean by...?

📌Would you elaborate on that, please?

📌Could you give an example?

📌Could you put it differently, please?

📃A few clarification phrases to use in emails:

📌I’m not quite clear on a few things and I want to make sure we’re on the same page.

📌I’m not sure when you’d like me to start adding the copy to the development website

📌If I understand you correctly, you want Carolyn to add her SEO changes... Is that right?

Next time I’d like to read about:
1️⃣how to ask about the progress politely
2️⃣technical words your might mispronounce

👨‍💻To explain technical words, we can:

📌use called+the word(s) between commas

✔️We use small data files, called cookies, to...

📌use be

✔️We use EDI. EDI is a way of sharing data between components of a ...

📌use relative clause

✔️We use EDI, which is a way of sharing data between components of a ...

Выбирайте:
1️⃣some technical words you pronounce incorrectly
2️⃣how to check information during the meeting

🙋🏻‍♂️Итак, идёт активная дискуссия, нейтивы и нон-нейтивы. Вам начинает казаться, что каждый говорит о своём

Как сфокусировать всех на одной теме:

📌The key issue (idea, problem) here is...
📌What we need to talk about now is...
📌One thing I want to look at is...
📌We now come to the most important phase of our discussion.

А темой следующего поста будет:
1️⃣giving meaning of technical words
2️⃣how to use and pronounce some of IoT words and phrases

👩‍💻👨‍💼Are you able to describe technical issues in layman's term?

📌"Layman's terms" means simple language that non-technical person can understand (пер. говоря по-простому)

🙋‍♀️Хотим сделать канал ещё полезней. Поэтому давайте проголосуем?

Какие нетехнические навыки вы считаете самыми важными на текущем проекте:

1️⃣communicating complex information in digestible amount
2️⃣active listening
3️⃣oral communication
4️⃣written communication
5️⃣collaborating on solving complex problems
6️⃣teamwork

🥂Если вы ещё работаете и учитесь заодно, давайте глянем фразы, которые помогут скедьюлить митинги:

📌How to arrange an appointment:

✔️Could we set up/arrange/book a meeting?
✔️Are you available/free next Monday at 2 PM CET?
✔️How about 11 AM on Tuesday?
✔️Does next Thursday suit you?
✔️Will tomorrow at 3 PM do for you?

📌How to agree on time

✔️Just let me check my calendar
✔️Yes, Tuesday is fine with/by me
✔️Sounds good. Friday 3 PM then.
✔️Let’s reschedule

📌How to reschedule

✔️I am sorry, but I have another meeting at this time.
✔️Actually, Wednesday noon would work out better for me.
✔️How about Tuesday morning instead?

👎Итак, кто-то в команде недорабатывает, забывает, опаздывает. Что стоит говорить?

✔️Hi Jack! I didn’t get the new wireframe yesterday. Will you be getting it to me today?

Все ещё нет? Попробуйте так:

✔️Can you tell me what’s getting in your way of getting it done?

Чуть более настойчиво:

✔️Can you commit to sending it to me by the end of the week?

Если же вам просто интересно, на каком этапе сейчас работа:

📌How is it going with....?
📌How are the things moving/progressing?
📌Can you update me on...?

Выбирайте:
1️⃣небанальные идиомы
2️⃣how to schedule and reschedule meetings

🕵️‍♀️Пройдёмся по issues...

📌To raise an issue- say that an issue should be discussed (пер.поднять вопрос)

📌To resolve an issue- solve an issue) (решить вопрос)

📌To dodge an issue- deliberately avoid solving an issue (избегать решение проблемы)

📌To cloud the issue- distract from the topic at hand by introducing irrelevant or misleading information (запутывать, мутить воду при решении вопроса)

✔️А теперь то, что вы скорее всего знаете:

📌The issue can be considered done or finished; can be marked assigned or resolved; it can be reopened or closed; it can be verified or selected

Выбирайте:
1️⃣фразовые глаголы
2️⃣как контролировать прогресс вашей команды и оставаться вежливым и милым