💰Billing Manager
🔻Unimo
🔻Remote work | Ukraine
About the company:
We are a global technology company focused on connecting people through social discovery. Our product is a communication and dating platform where people will be able to satisfy their needs for interaction and attention from other people.
About the position:
We are looking for a billing specialist who will monitor and manage billing issues arising from our customers` experience. We expect him/her to provide us with guidance in the complex cases with our customers and eagerness to bear responsibility over monitoring of the billing metrics.
Responsibilities:
— Monitoring and support of the core billing metrics;
— Development of strategy and flows for improvement of core billing metrics;
— Management of chargeback and refund cases;
— Providing guidance to internal teams (e.g., Customer Support) on management of billing issues;
— Developing and implementation of fraud prevention practices for product;
— Analysis and prevention of fraud/other risky customer behavior patterns.
More about the vacancy 📂
https://bit.ly/bm-unimoApply now in one click 👇
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