​​🌟 Junior Customer Success Manager 📍 Precoro About the company: Precoro is a Ukrainian product-based company that empowers businesses to leverage their procurement and spending operations. We help customers from more than 80 countries (More than 80 countries in Europe and Asia) to transform their purchasing experience by replacing Excel spreadsheets, paperwork, and manual processes. What You’ll Do (Responsibilities) - Manage accounts from the point of sale to product adoption. - Educate new customers about the product and services. - Support customers through emails, video calls, and sometimes phone calls. - Conduct kickoff meetings and gather requirements. - Help customers with initial product setup as well as the changes after implementation. - Foster long-term relationships with the key stakeholders and decision makers. - Collaborate with sales and QA teams to ensure seamless onboarding. - Translate customer feedback into clear and executable product requirements. - Work in cooperation with Customer Success Managers to ensure high adoption. - Collect data and monitor metrics to improve current processes. - Develop and maintain an expert-level understanding of the Precoro product. More about the vacancy and apply now 📂 rebrand.ly/csm_precoro More vacancies: zaichenkoteam.com Please, share this vacancy with your friends.