Удалённая работа - Russian Game Operation Specialist #support ❗️Платят в долларах!💵 ❗️Заказчик из Китая!🇨🇳 ❗️Сотрудник службы поддержки игр. ❗️Project Details General Responsibilities: ● Solve game related issues for the players via online ticketing system ● Professionally resolve players’ questions, submitted to our CS channels and report to the game studio. ● Manage and collect players' feedback on CS channels and community pages. ● Compile reports for major questions and key CS metrics tracking. Position Requirements: ● Must be a Russian native speaker, and has passion for online/mobile games. ● Work experience of 2+ years in the game industry is a plus. ● Work experience of 2+ years as a Customer Service Representative is a plus. ● Experience as a Community Manager is a plus. ● Has experience using ticketing/ email systems such as Helpshift is a plus. ● Can work under minimal supervision. ● Amenable to work on a shifting schedule. (weekends and night shift schedule). ✅Обсудить вакансию💬 ✅Подпишись и получай уведомления на новые проекты!