Spa and fitness Assistant Manager👸 The Pearl Spa and Wellness, Four Seasons Resort Dubai at Jumeirah Beach💎 The Four Seasons Resort Dubai at Jumeriah Beach with its unparalleled location, fresh approach to luxury and legendary personalized service, has exceeded the high expectations in the ultra- competitive Dubai market. At Four Seasons we believe that our most important asset is our team of employees. The Four Seasons has a tremendous commitment to the development and training of all employees. Successful Four Seasons candidates will be offered once- in-a- lifetime opportunity rich in personal and professional growth. Work on a team that is built on mutual respect, collaboration, excellent service. Four Seasons provides employees with the same level of care that we expect to be shared with our guests. Four Seasons have been ranked in FORTUNE Magazine’s 100 best companies to work for since 1998. Responsibilities: Assisting the Spa Management to achieve departmental goals such as People development (coaching, training, standard testings…) and ensuring an active communication with Supervisors and employees Contributing to Product enhancement (spa menu engineering, new policies, sourcing new retail…) and Profit achievement (Upselling programs, Retail goal, maximizing Team incentive programs) Actively promotes Membership sales Develop Retail and Wellness offerings based on the latest industry trends Ensures Spa membership departmental budgetary goals are achieved. Handles Spa and Fitness guests and members interaction with the highest level of hospitality and professionalism, accommodating special requests whenever possible; meticulously respects guest needs for privacy, takes ownership of guest concerns and requests and acts decisively to ensure guest satisfaction when glitches occur. Has a thorough understanding and knowledge of all hotel facilities, Spa and Recreation facilities and effectively and accurately recommends products and services in a sensitive and personalized matter to Guests and Members. Assumes training responsibilities when required; demonstrates a high degree of standards awareness; promotes teamwork and acts as role model. Actively participates in daily briefings, departmental meetings and scheduled training sessions. Displays warmth, care and genuine enthusiasm when dealing with guests, spa members and internal customers; lives the Golden Rule. Adheres to the hotel’s code of conduct and grooming & hygiene standards. Is seen as working hands-on, assists colleagues in crunch times; Walks the talk. Maintains a clean and orderly work area and promotes a safe working environment Performs any additional duties as assigned by the Director of Spa or Resort Manager. Works harmoniously with his/her colleagues and superiors at all times Preferred Qualifications and Skills To apply please send your CV: https://personality.space/cv