Работодатель: METRO Cash & Carry Должность: Head of Marketing research Department
Основные скиллы: — Higher education — Experience of similar work from 3 years — Experience with omnichannel studies, customer journeys analysis, using online and offline data — Advanced Excel/PPt skills — English — Intermediate level (both oral and written)
Задачи, которые необходимо решать: — Manage pipeline of qualitative and quantitative surveys across all customer segments (Traders, HoReCa, Service companies, and complementary shoppers) — Run on a regular basis omnichanel customer journey studies including online and offline touch points — Integrate data from website analytics, mobile app, in-store data, and CRM into combined dashboard — Monitoring of advertising efficiency, media mix modelling — Run and coordinate ad-hoc desk research surveys