#вакансия Junior Support Engineer Location: Armenia, Yerevan Format: full-time, semi-remote Salary: £500-800 The international team of Weigandt Consulting invites support engineers to a new Thailand project on migration and support of Oracle solutions. We are looking for talented, motivated professionals who are ready to learn quickly and provide high-quality functional and technical assistance to our clients. You will be required to study the operation of a complex system in a short time, understand its features, and learn how to apply the system's capabilities in practice. Key responsibilities: - incidents, tasks, and problem resolution; collecting, preparing, and cleansing of data for incidents following the instructions; - documentation of already realized solutions (e.g.: training materials, user guides); an analytical mindset and the ability to use your - academic knowledge to tackle specific business problems; - capability to see beyond a single issue, understand its possible broader implications, developing an understanding of system interactions; - confident English level (B2). Required working knowledge of: - ticketing tools/systems; - understanding functional and technical system documentation (user manuals, system high and low-level architecture, user interfaces, and database tables description); - SQL, PL/SQL enough to prepare a typical report or work-around for incident resolution. Contacts: @MelnikovaK