⭐ Account Manager at Squareshot (remote)
✏ Що робити?
1. Communicating with clients and processing the orders:
– Process all customer inquiries via phone, email, or live chat on a website.
– Provide information potential clients are interested in.
– Process the orders (provide a quote, calculate the turnaround time, update order statuses, negotiate the prices, process revision request).
– Enter and update customer information in the client database.
– Consult regularly with clients to fully understand their needs and actively solve pain points.
– Resolve client issues in partnership with Product Photographer and Retoucher.
– Establish a trusted/strategic relationship with each client.
2. Scheduling:
– Make decisions on the best use of each day’s time to maximize profit, productivity.
– Make sure all orders are delivered on time!
3. Invoicing and Tracking:
– Set up client accounts, send invoices, track progress and make sure the invoices are paid in full.
📌 Що потрібно?
– Advanced level of English.
– Writing and verbal communication skills are essential.
– Proven organization and scheduling skills.
– The candidate must possess a strong ability to up-sell and negotiate various pricing options.
– Creativity and “outside the box thinking.
– Passion to learn new things every single day.
– Proven self-starter who can identify new opportunities or test new strategies.
🌿 Які умови?
– Remote position in PST time zone.
– Fixed schedule.
– A strong and humane team of proactive individuals like yourself.
– A healthy environment where mutual respect is key.
– No bureaucracy. We make decisions fast.
– Streamlined work processes.
– Direct impact on a product and the company’s end result.
– Competitive salary.
– 10 days of paid time off.
– Courses and qualification upgrades you require to meet your professional goals.
– Support during emergencies.
📩 Куди писати?
– Please contact Alice via email: [email protected], or Telegram: @AK_Alice, +380980311100.
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