Поговорим о фразах-клише при написании emails.
👨‍💼Сначала более формальные варианты:

✔️Previous contact:
With reference to your email sent (date), …

✔️Reason for email:
We are waiting to inform you that…

✔️Good news:
You will be pleased to hear that…
We are able to confirm that…

✔️Bad news/ Apologising:
I apologise for…
We regret to inform you that…

✔️Requests:
I’d be grateful if you could…
I would appreciate it if you could …

Завтра поделимся синонимами этих фраз для написания менее формальных писем. Stay tuned😎